Posted on Mar 18th, 2020
During this unprecedented time when the world is facing the COVID-19 (coronavirus) we wanted to inform you of the actions Mountain Resorts Management will be taking within your community as your property manager. For the time being we are still operating as usual but will be practicing “social distancing” to help do our part and duty in not spreading or contracting any illnesses. We have asked all personnel to respect owners and guests by keeping a safe distance and by limiting any interactions with those that they see within the community. Please do the same and do not try to interact with those from Mountain Resorts Management. If you need to speak or get in touch with someone, please call 1-800-654-2370 or e-mail us at homeowners@MountainResortsManagement.com.
For communities who contract with MRM for on-site property management services, we believe it is our duty to help aid in defending the community and will be placing our priority on deep cleaning buildings and common areas. Maintenance requests will be evaluated on a case-by-case scenario to determine the level of priority of each request and will be handled in a timely manner to stay on top of resolving any issues.
For those communities that utilize MRM for financial services, we will be maintaining our office hours although we have quarantined ourselves within our offices in an effort to protect the safety of owners and our personnel. We are available by phone and e-mail even though we are currently postponing taking any person-to-person appointments.
Caring for the communities and owners within them remains our top priority. We want to assure you that the members of the Mountain Resorts Management team will only be working within your community when they are in full health and will be following all guidance from public health officials. Please do the same by keeping a minimum distance of 6-feet from other people at all times. Our individual actions will make the difference and help support our community during this challenging time.
If there are any owners living within the community who do contract COVID-19, please let our office know and we will work with individual community leaders to keep you informed with what is happening.
To learn more about COVID-19 (coronavirus) please use this link to visit the Center for Disease Control and Prevention (https://www.cdc.gov/coronavirus/2019-nCoV/index.html).
We hope that this pandemic passes quickly so life can return to normal. Until then, please be safe and stay healthy.
Weston & Drew Fuller
Mountain Resorts Management